Exbet Terms and Conditions — Complete Guide to Using the Platform

1 General Introduction & Eligibility

Exbet is a licensed online gaming platform offering a world-class gaming experience to players in Bangladesh. These terms and conditions form a legally binding agreement between exbet and you.

By using our platform, you confirm that you are at least 18 years of age and agree to abide by these terms. These terms may be updated at any time — continuing to use the platform after any changes constitutes your acceptance of the revised terms.

This platform is intended for entertainment purposes only. exbet believes in responsible gaming and is committed to player protection. Our support team is available 24/7 for any complaints or enquiries.

2 Account Registration and Eligibility

To open an account with exbet, you must provide accurate and complete information. exbet reserves the right to close any account found to contain false information. Each individual may hold only one account.

• The name, mobile number, and date of birth provided at registration must be accurate.
• Multiple accounts by the same individual or household are not permitted.
• Keep your login credentials strictly confidential — do not share them with anyone.
• Selling, transferring, or renting your account to any third party is strictly prohibited.
• Verification must be completed after registration — you may be asked to submit supporting documents.

The personal information you provide at registration will be stored and processed in accordance with exbet's privacy policy. We will never sell your data to third parties.

3 Age Verification — 18+ Mandatory

The minimum age to play on exbet is 18. We are committed to protecting minors from accessing gaming services. Age verification is carried out at registration and in any case where there is reasonable suspicion.

You may be asked to submit a National ID (NID), passport, or birth certificate for age verification. All documents are stored with full security.

• Withdrawals may be restricted until verification is complete.
• It is the account holder's responsibility to prevent underage access at home.
• The use of parental control software is strongly recommended.

4 Deposit & Withdrawal Policy

Exbet supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. Every transaction is secured with SSL encryption.

• Withdrawals can only be made to your registered payment method — funds cannot be sent to another person's account number.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Exbet reserves the right to request additional verification for suspicious transactions.
• Attempting to process the same transaction more than once may result in temporary account suspension.

5 Bonus & Promotional Offers

Exbet regularly offers attractive bonuses and promotions. Each bonus comes with its own terms and conditions, so it is important to understand them properly. Please read the specific terms before claiming any bonus.

• Welcome Bonus: Get a 100% bonus on your first deposit. Wagering requirements apply.
• Reload Bonus: Deposit a set amount each week to qualify for a bonus.
• Cashback Offer: A fixed percentage cashback on your net weekly losses.
• Referral Bonus: Refer a friend and both of you will receive a bonus.
• Loyalty Points: Earn points on every bet and redeem them later.

• Multiple bonuses cannot be used simultaneously unless otherwise explicitly stated.
• Bonus balance cannot be transferred to another account.
• Attempting to withdraw without meeting bonus requirements will result in the bonus being forfeited.
• Exbet reserves the right to modify or cancel any bonus program at any time.

6 Gaming Rules and Fair Play

All games on exbet are powered by RNG (Random Number Generator) technology, ensuring completely random and unbiased outcomes. Our games are regularly audited by independent third-party organisations.

• Each game has its own rules — please read the game guide before playing.
• The dealer's decision in Live Casino is final.
• If a game is cancelled due to a technical error, all bets will be refunded.
• Any attempt to manipulate game outcomes will result in account closure.
• A maximum win limit per hand may apply on certain games.

Exbet offers more than 50 game categories, including fish games, bingo, and Live Casino. Payout rates for each game can be found on the respective game information page.

7 Prohibited Activities

The following activities are strictly prohibited to protect the security and integrity of the exbet platform. Violations may result in immediate account closure and forfeiture of all balances.

• Creating multiple accounts or using another person's account.
• Bonus system abuse — attempting to withdraw without meeting the required conditions.
• Money laundering or any suspicious financial activity.
• Attempting to hack game software or use bots.
• Opening an account using a false or fraudulent identity.
• Harassment or abusive behaviour toward other players.
• Collaborative betting or syndicate play.
• Attempting a cyberattack against the platform.

The exbet security team monitors suspicious activity 24/7. If there is evidence of any rule violation, we reserve the right to notify the relevant law enforcement authorities.

8 Responsible Gaming

Exbet believes gaming is for entertainment — not addiction. That is why responsible gaming is a core principle for us, and we provide a range of tools to help protect every player.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set an automatic logout after a specified period of inactivity.
• Loss Limit: Automatic break triggered when losses exceed a set amount.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Self-Exclusion: Take a full break from the platform for a set period of time.

For more information, please visit our Responsible Gaming Page View.

9 Account Closure and Suspension

Exbet reserves the right to temporarily suspend or permanently close any account without prior notice, particularly in the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If there is suspicion of fraudulent or deceptive activity.
• Account has been inactive for an extended period (over 12 months).
• If the player submits a Self-Exclusion request.
• If required by legal or regulatory directive.

Upon account closure, verified balances are generally refunded; however, balances may be forfeited if fraud is established. You may also request account closure at any time by contacting our support team.

10 Privacy and Data Protection

Exbet takes the privacy of your personal information very seriously. We follow international data protection standards in collecting, storing, and processing your data.

• Your personal data will never be sold to third parties.
• Your information is used solely for service delivery, verification, and legal purposes.
• All data is secured with 256-bit SSL encryption.
• You may request to view or delete your personal data at any time.

For more details, visit our Privacy Policy View the page.

11 Limitation of Liability

Exbet is committed to providing the highest quality of service; however, there are limitations to our liability in certain situations that you should be aware of.

• Exbet is not liable for any game loss resulting from an internet connection failure.
• We are not liable for any losses caused by third-party technical issues.
• No compensation applies if the service is interrupted due to force majeure events (natural disasters, war, government directives).
• We are not liable for any loss resulting from your login credentials being accessed by another person.

12 Terms Updates & Changes

Exbet reserves the right to update these terms and conditions at any time. For significant changes, we will endeavour to notify registered users in advance.

• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you disagree with any terms, you will have the option to close your account.
• For any questions about the terms, contact us at [email protected].

These terms and conditions are governed by the applicable laws of Bangladesh. Disputes will be resolved through negotiation as the preferred course of action.